Last updated on 4 July 2026
These Terms and Conditions (“Terms”) are a legal agreement between you and Tripbook (“Tripbook”, “Company”, “we”, “us” or “our”) governing your access to and use of the Tripbook mobile application and the website at tripbook.io (together, the “Services”).
By downloading, installing, accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.
1.1. The Services are provided by Tripbook, registered with the Dutch Chamber of Commerce (KVK) under number 72175656, VAT number NL001137021B93, with its registered address at Mulertkamp 55, 8014 DH Zwolle, the Netherlands. You can contact us at info@tripbook.io.
2.1. “App” means the Tripbook mobile application, available for iOS and Android.
2.2. “Account” means the user account you create to use the App.
2.3. “Subscription” means a Premium plan purchased on a recurring (monthly or yearly) or one-time (Lifetime) basis.
2.4. “Trip Data” means location, motion and related data recorded or entered through the App, including automatically detected trips and any classification, notes or edits you make to them.
2.5. “App Store” means the Apple App Store or Google Play, as applicable to your device.
3.1. You must be at least 16 years old to use the Services. By using the Services, you confirm that you meet this requirement.
3.2. To use most features of the App you must create an Account, using either Google Sign-In or an email address and password. You are responsible for keeping your Account credentials confidential and for all activity that occurs under your Account.
3.3. You must provide accurate information when creating your Account and keep it up to date. You must notify us promptly at info@tripbook.io if you become aware of any unauthorized use of your Account.
3.4. You may delete your Account and associated data at any time from within the App’s settings, or by contacting us at info@tripbook.io. Deleting your Account does not automatically cancel an active Subscription — see Section 9.
4.1. Tripbook is a mileage and trip-tracking app for iOS and Android. It uses your device’s location and motion data to automatically detect and record car trips, allows you to classify trips (for example as business, private, or commute), add notes, and export mileage reports (PDF/CSV) for expense reimbursement or tax purposes.
4.2. The App requires location and motion-related permissions to function. If you do not grant these permissions, or later revoke them, automatic trip detection will not work correctly or at all.
4.3. Some features are only available with a Premium Subscription, as described in Section 8.
5.1. Automatic trip detection depends on your device’s GPS and motion sensors, its operating system, its settings (including battery optimization, location permissions, background app refresh, and power-saving modes), network conditions, and other factors outside our control.
5.2. As a result, trips may be missed entirely, started late, ended early, merged, duplicated, or recorded with inaccurate routes, distances, times, or locations. We do not guarantee, and make no warranty of any kind regarding, the completeness or accuracy of any Trip Data recorded, calculated, classified, or exported by the App.
5.3. You are solely responsible for reviewing, verifying, and correcting your Trip Data and any reports generated from it before relying on them for any purpose, including expense claims, reimbursement, or tax filings. Do not rely on the App as your sole record of business mileage without independently checking it.
6.1. The Services, including any mileage rates, calculations, categorizations, reports, or other content provided in or generated by the App, are provided for general informational and record-keeping purposes only. They do not constitute tax, legal, accounting, or financial advice, and should not be relied upon as such.
6.2. You should consult a qualified tax adviser, accountant, or lawyer regarding your specific circumstances before making any decisions or filings based on data from the App.
6.3. To the fullest extent permitted by law, we accept no responsibility or liability for any rejected expense claims, incorrect or incomplete tax filings, fines, penalties, audits, interest, or any other financial loss or consequence arising from your use of, or reliance on, data or reports produced by the App.
7.1. Free plan. Tripbook offers a free plan that allows you to record up to 20 trips per calendar month, subject to the features described in the App at the time.
7.2. Premium plan. Premium unlocks additional features, including unlimited trips, and is available as:
(a) an auto-renewing monthly subscription; (b) an auto-renewing yearly subscription; or (c) a one-time Lifetime purchase granting ongoing access to Premium features for as long as the Services remain available, subject to these Terms.
7.3. Current prices for each plan are displayed in the App and/or on the relevant App Store listing at the time of purchase. We may change our prices at any time; changes will not affect a Subscription you have already paid for, but will apply from your next renewal, to the extent permitted by the App Store through which you subscribed.
7.4. We reserve the right to change, limit, or discontinue the features included in the free plan or any Subscription tier at any time, including the trip limit referred to in Section 7.1.
8.1. All purchases of Subscriptions and the Lifetime plan are made exclusively through the Apple App Store or Google Play, depending on your device. We do not process payments directly and do not see, receive, or store your payment card or other payment instrument details — these are collected and processed solely by Apple or Google under their own respective terms and privacy policies.
8.2. Billing, automatic renewal, and cancellation of monthly and yearly Subscriptions are handled entirely by the App Store through which you purchased. To manage or cancel a Subscription, go to your Apple ID account settings (for iOS) or your Google Play account settings (for Android). We have no ability to cancel, pause, or modify your Subscription on your behalf.
8.3. Deleting the App from your device does not cancel an active Subscription. Your Subscription will continue to renew and you will continue to be charged by the applicable App Store until you cancel it through your App Store or Google Play account settings.
8.4. All refund requests must be made directly to Apple or Google in accordance with their respective refund policies. We do not process refunds and have no control over whether a refund is granted. Where applicable law gives you a right to a refund directly from us that cannot be excluded, nothing in this Section limits that right.
9.1. Our collection and use of personal data, including Trip Data, is described in our Privacy Policy at tripbook.io/privacy, which forms part of these Terms by reference.
9.2. Premium subscribers have access to cloud backup of their Trip Data. We do not guarantee that cloud backups will be available, complete, uncorrupted, or free from loss, and to the fullest extent permitted by law we accept no liability for any loss of, or inability to access or restore, Trip Data, whether or not backed up.
9.3. You are responsible for maintaining your own copies of any Trip Data or reports you consider important, for example by exporting and saving PDF/CSV reports.
9.4. You may request deletion of your Account and associated data at any time, either within the App or by contacting info@tripbook.io. Once deleted, Trip Data cannot be recovered.
10.1. You agree to use the Services only for their intended purpose and in compliance with all applicable laws. You must not:
(a) use the Services for any unlawful, fraudulent, or unauthorized purpose; (b) attempt to gain unauthorized access to the Services, other users’ Accounts, or our systems; (c) reverse-engineer, decompile, or attempt to extract the source code of the App, except to the extent expressly permitted by applicable law; (d) interfere with or disrupt the operation of the Services or the servers or networks used to make them available; (e) use automated means to access the Services in a way that sends more requests than a human could reasonably produce, other than through interfaces we provide; or (f) use the Services to submit false, misleading, or fraudulent expense or tax information.
10.2. We reserve the right to investigate suspected violations of this Section and to take appropriate action, including suspending or terminating your Account under Section 16.
11.1. The App, the website, and all content, software, design, trademarks, and logos associated with them are owned by Tripbook or its licensors and are protected by intellectual property laws. Nothing in these Terms transfers any ownership rights to you.
11.2. Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to download and use the App on a device you own or control, solely for your personal or business use in accordance with these Terms.
11.3. You retain ownership of the Trip Data you generate. By using the Services, you grant us a license to host, store, process, and display that data solely as necessary to provide the Services to you.
12.1. The Services are provided “AS IS” and “AS AVAILABLE”, without warranties of any kind, whether express, implied, or statutory, to the fullest extent permitted by applicable law.
12.2. Without limiting the foregoing, we do not warrant that: (a) the Services will be uninterrupted, timely, secure, or error-free; (b) any automatically detected trips or generated reports will be accurate, complete, or fit for any particular purpose, including tax or expense reporting; (c) any defects will be corrected; or (d) the Services are free of viruses or other harmful components.
12.3. We give no uptime or availability guarantee. We may modify, suspend, or discontinue any part of the Services, temporarily or permanently, at any time and without prior notice, and we will not be liable for any such modification, suspension, or discontinuation.
12.4. Nothing in this Section excludes or limits any warranty that cannot lawfully be excluded or limited under applicable Dutch or EU law, including mandatory statutory rights relating to the conformity of digital services.
13.1. To the fullest extent permitted by applicable law, Tripbook, its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages whatsoever, including loss of profits, revenue, data, goodwill, or other intangible losses, arising out of or relating to your use of, or inability to use, the Services, regardless of the legal theory on which the claim is based, even if we have been advised of the possibility of such damages.
13.2. Without limiting Section 13.1, and to the fullest extent permitted by applicable law, we are not liable for:
(a) the accuracy, completeness, or reliability of any Trip Data or reports, as described in Section 5; (b) any rejected expense claims, tax consequences, fines, penalties, or audits, as described in Section 6; (c) loss of Trip Data or failure of cloud backups, as described in Section 9; (d) interruptions, suspensions, or discontinuation of the Services; or (e) any act, omission, term, or policy of an App Store, including in relation to billing, renewal, cancellation, or refunds, as described in Section 8.
13.3. Where our liability cannot be fully excluded under applicable law, our total aggregate liability to you arising out of or in connection with these Terms or the Services, whether in contract, tort (including negligence), or otherwise, shall not exceed the total amount you paid us for the Services in the twelve (12) months immediately preceding the event giving rise to the claim, or fifty euros (€50) if you have not made any payment to us in that period.
13.4. Nothing in these Terms excludes or limits liability that cannot be excluded or limited as a matter of Dutch or EU law, including liability for death or personal injury caused by our negligence, liability for fraud or fraudulent misrepresentation, liability arising from intent (opzet) or deliberate recklessness (bewuste roekeloosheid) on the part of our management, or any other liability which may not lawfully be excluded or limited. The limitations in this Section 13 apply only to the extent permitted by applicable law and do not affect your mandatory statutory rights as a consumer.
14.1. To the fullest extent permitted by law, you agree to indemnify and hold Tripbook, its directors, employees, and agents harmless from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your breach of these Terms; (b) your misuse of the Services; (c) any Trip Data or other content you submit; or (d) your violation of any applicable law or the rights of a third party.
15.1. We may change, add, or remove features of the Services at any time, as described in Section 12.3.
15.2. We may suspend or terminate your access to the Services, including by disabling your Account, if we reasonably believe you have violated these Terms, misused the Services, or acted in a way that creates risk or legal exposure for us or other users. Where reasonably possible, we will provide notice before doing so.
15.3. You may stop using the Services and delete your Account at any time, as described in Section 3.4. Termination of your Account does not entitle you to a refund; refunds for Subscriptions are governed exclusively by the applicable App Store’s policies, as described in Section 8.4.
15.4. Sections 5, 6, 9.2, 11, 12, 13, 14, 17, and 18 survive termination of your Account or these Terms.
16.1. We may update these Terms from time to time, for example to reflect changes to the Services, our business, or applicable law. We will indicate the date these Terms were last updated at the top of this page.
16.2. If we make material changes, we will use reasonable efforts to notify you, for example through the App or by email. Your continued use of the Services after any changes take effect constitutes your acceptance of the updated Terms. If you do not agree to the changes, you must stop using the Services and may delete your Account as described in Section 3.4.
17.1. These Terms are governed by the laws of the Netherlands, without regard to its conflict-of-law principles.
17.2. Any dispute arising out of or in connection with these Terms or the Services shall be submitted to the exclusive jurisdiction of the competent courts of the Netherlands, except where mandatory consumer protection law gives you the right to bring proceedings in the courts of your own country of residence, in which case that right is unaffected.
17.3. If you are a consumer habitually resident in an EU member state other than the Netherlands, the choice of Dutch law in Section 17.1 does not deprive you of the protection afforded by any mandatory provisions of the law of your country of residence that cannot be waived by agreement. Nothing in these Terms limits any statutory right you have as a consumer under the law of the Netherlands or the European Union.
18.1. Entire agreement. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Tripbook regarding the Services and supersede any prior agreements relating to their subject matter.
18.2. Severability. If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
18.3. No waiver. Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.
18.4. Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms without restriction, including in connection with a merger, acquisition, or sale of assets.
If you have any questions about these Terms, please contact us at:
Tripbook Mulertkamp 55 8014 DH Zwolle The Netherlands info@tripbook.io
