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Privacy Policy

Last updated on 17 Aug 2025

Last updated April 16, 2023

This privacy notice for Tripbook (“Company,” “we,” “us,” or “our“), describes how and why we might collect, store, use, and/or share (“process“) your information when you use our services (“Services“), such as when you:

  • Download and use our mobile application (Tripbook), or any other application of ours that links to this privacy notice
  • Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@tripbook.io.

SUMMARY OF KEY POINTS

This summary provides key points from our privacy notice, but you can find out more details about any of these topics by reading the full sections below.

  • What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Tripbook and the Services, the choices you make, and the products and features you use.
  • Do we process any sensitive personal information? We do not process sensitive personal information.
  • Do we receive any information from third parties? We do not receive any information from third parties.
  • How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
  • In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
  • How do we keep your information safe? We have organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
  • What are your rights? Depending on where you are located, you may have certain rights regarding your personal information.
  • How do you exercise your rights? The easiest way is by submitting a data subject access request or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

TABLE OF CONTENTS

  1. WHAT INFORMATION DO WE COLLECT?
  2. HOW DO WE PROCESS YOUR INFORMATION?
  3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR PERSONAL INFORMATION?
  4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
  5. HOW LONG DO WE KEEP YOUR INFORMATION?
  6. HOW DO WE KEEP YOUR INFORMATION SAFE?
  7. DO WE COLLECT INFORMATION FROM MINORS?
  8. WHAT ARE YOUR PRIVACY RIGHTS?
  9. CONTROLS FOR DO-NOT-TRACK FEATURES
  10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
  11. DO WE MAKE UPDATES TO THIS NOTICE?
  12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
  13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

1. WHAT INFORMATION DO WE COLLECT?

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • email addresses
  • passwords
  • gps coordinates

Sensitive Information. We do not process sensitive information.

Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by Apple App Store. You may find their privacy notice link(s) here: __________.

Application Data. If you use our application(s), we also may collect the following information if you choose to provide us with access or permission:

  • Geolocation Information. We may request access or permission to track location-based information from your mobile device, either continuously or while you are using our mobile application(s), to provide certain location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Mobile Device Access. We may request access or permission to certain features from your mobile device, including your mobile device’s sensors, and other features. If you wish to change our access or permissions, you may do so in your device’s settings.
  • Push Notifications. We may request to send you push notifications regarding your account or certain features of the application(s). If you wish to opt out from receiving these types of communications, you may turn them off in your device’s settings.

This information is primarily needed to maintain the security and operation of our application(s), for troubleshooting, and for our internal analytics and reporting purposes.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. HOW DO WE PROCESS YOUR INFORMATION?

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts.
  • To deliver and facilitate delivery of services to the user.
  • To save or protect an individual’s vital interest.

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK, this section applies to you.

We may rely on the following legal bases to process your personal information:

  • Consent. You can withdraw your consent at any time.
  • Performance of a Contract. To fulfill our contractual obligations to you.
  • Legal Obligations. To comply with legal requirements.
  • Vital Interests. To protect vital interests of you or others.

If you are located in Canada, this section applies to you.

We may process your information with your express or implied consent. In some exceptional cases, applicable law may allow processing without consent, for example for investigations, fraud detection, legal compliance, public interest, or where information is publicly available and specified by regulation.

4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?

In Short: We may share information in specific situations and with the following third parties.

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.

5. HOW LONG DO WE KEEP YOUR INFORMATION?

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.

When we have no ongoing legitimate business need to process your personal information, we will delete or anonymize it. If deletion is not possible (e.g., in backups), we will securely store it and isolate it from further processing until deletion is possible.

6. HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

Despite safeguards, no electronic transmission or storage can be guaranteed 100% secure. Transmission of personal information to and from our Services is at your own risk. Access the Services only within a secure environment.

7. DO WE COLLECT INFORMATION FROM MINORS?

In Short: We do not knowingly collect data from or market to children under 18 years of age.

If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and promptly delete such data. If you become aware of any data we may have collected from children under age 18, please contact us at info@tripbook.io.

8. WHAT ARE YOUR PRIVACY RIGHTS?

In Short: Depending on your location (e.g., EEA, UK, Canada), you may have rights to access, correct, delete, restrict, object to processing, or port your data.

You can make such a request by contacting us using the details below. We will consider and act upon any request in accordance with applicable laws.

Withdrawing your consent: You can withdraw consent at any time (this won’t affect prior lawful processing).

Opting out of marketing: Unsubscribe via links in our emails or contact us. We may still send service-related messages.

Account Information: To review, change, or terminate your account, contact us. We may retain some information as required by law or for legitimate business purposes.

If you have questions or comments about your privacy rights, email info@tripbook.io.

9. CONTROLS FOR DO-NOT-TRACK FEATURES

We do not currently respond to DNT browser signals because no uniform standard exists. If such a standard is adopted in the future, we will update this notice.

10. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

In Short: Yes. California residents have specific rights, including requests under the “Shine The Light” law and removal of publicly posted data for users under 18. Submit requests using the contact information below.

11. DO WE MAKE UPDATES TO THIS NOTICE?

In Short: Yes. We will update this notice as necessary to stay compliant with relevant laws. The updated version will be effective when accessible, indicated by an updated “Revised” date.

12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

If you have questions or comments, email info@tripbook.io or write to:

Tripbook
Mulertkamp 55
Zwolle 8014 DH
Netherlands

13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

Based on your country’s laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To make a request, please submit a data subject access request or contact us.